Questions & Answers

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Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at Rock Springs in Round Rock, Texas. 

  • What are the lease terms?

    We offer 3-15 month lease terms based on availability.

  • What is the pet policy?

    We accept cats and dogs.  There is a $300 non-refundable pet fee for one animal or $400 for two animals. Maximum 3 animals per home. Pet rent is $10/month per pet.

  • Do you offer employer discounts?

    Yes, $250 off first month’s rent.  We offer discounts to employees of Dell, Samsung, ISD’s, and Facebook.  No other locator service can be listed.

  • How do I apply?

    For your convenience you can apply on-line. Application fees are $50.00 per person, or $80 for a joint application.

  • What are your security deposits?

    Our security deposit is $500 on approved credit (OAC) or contact us to find out about our Security Deposit Alternative, OAC.  

  • How long will it take to process?

    Once you have paid your application fee and completed the application we can generally complete the process within 48 to 72 hours.

  • What are the office hours?

    Monday - Friday: 8:30AM - 5:30PM
    Saturday: 10:00AM - 5:00PM
    Sunday: CLOSED

  • When is rent due/late?

    Rent is due on the first of the every month. There is a grace period until the 3rd of the month. Late fees begin on the 4th.

  • Do you have reserved parking?

    There is a garage for every townhome and duplex. You will find ample parking throughout.

 

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  • Resident Reviews

    80%

    Resident Approval Rating

    Structural repairs and fence repairs. Overall I like the community because it is quite and not run down. The new owners have been great about getting repairs done quickly.

    — Sabrina
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